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A letter from our new director

News

A letter from our new director

A welcomed challenge that I hope to share with you

The board of directors and our parent company, Eldar Ventures, have given me the mandate to run Collection Hub starting February 2020. I welcome this challenge, although it was unexpected. I joined Collection Hub just as unexpectedly in May 2018, and it’s been an absolute pleasure to see a startup company growing as rapidly as our resources allowed, maybe more. My colleagues have built incredible relationships with over 400 credit management firms in 130 countries, and I can’t thank them enough for their relentless hard work.

Collection Hub’s first Chief Executive Jakub Mahdal will be taking some extremely deserved time off but will stay on as partner and advisor. He led the company since its foundation in 2017 and we’re all extremely grateful for his leadership.

It hasn’t been all smooth sailing, but how could it ever be? We engaged in a frankly unsexy and restless industry controlled by colossal corporations with virtually unlimited resources. That didn’t stop us from winning major customers in all our focus regions: Mexico, the United Kingdom, Spain, and North America. Our main selling point has always been the same: our partners, small and medium collection agencies in the vicinity of the debtors, are more successful and more convenient than any international collection firm. Let me absolutely clear: there is nothing more fundamental for me than strengthening our ties with our partners.

We expect the market and the competitive landscape to evolve rapidly in 2020. Investments in fintech technologies are expected to increase, bringing new business models and ideas to our vertical. Collection Hub will defend its positioning by investing in advancing our tech solutions.    

We’ll soon start reviewing the platform’s procedures with the goal to improve the daily use and reporting of our users and partners.

We’ve focused on extending our reach and establishing our competitive advantage and we’re now on track to become the largest credit management firm in the world without having ever been on the phone with a debtor

If you have remarks, suggestions or complaints about the Hub, please do not hesitate to get in touch with me at simone@collectionhub.com.

About Collection Hub

Collection Hub is a two-sided marketplace connecting SMEs with credit management companies. Through its proprietary platform, Collection Hub was the first to cut cross-border fees. The company aims to provide a one-stop solution for international companies with credit sales.

For SMEs, this means saving up to 50% on cross-border collection fees. Additionally, the average collection lag (from assignment to payment) is reduced to just 30 days. By contrast, EOS, another international collection agency, reported a 100-days lag. Some major corporations have already picked up Collection Hub, such as Deezer, Natuzzi, and Snap-On.